Tag Archives: involvement

2019 – Trends Impacting Labor, Management, and the Workplace in 2019 – Part One

Every year around this time we take a look ahead at the trends we see for this year that will affect labor, management, and the workplace in general. They are always some of the most read articles we post through … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Effective Meetings, Employee Engagement, Employee Involvement, Job Retention, Labor-Management Cooperation, Public Sector, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , | 1 Comment

Do You Know: How Can Your Employees Help Improve Customer Service?

It is easy to see the important role your employees play in customer service. They are the first point of contact with your customers, and the way they handle these contacts, positive or negative, is crucial. According to American Express, … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Managing Change, Problem Solving, Systemic change, Worker Voice | Tagged , , , , , , , , , , | Leave a comment

Do You Know: How Many People Should Be on a Committee?

This week we trained a labor-management committee that recently had been reformed. Changes in the leadership of both sides lead the group to seek assistance in getting off to a good start. A frequently asked question came up during the … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Training, Labor-Management Committees, Problem Solving, Teamwork | Tagged , , , , , , , , , , , | Leave a comment

How Did We Do? – A Look Back At Our Predictions About Workplace Trends in 2017

Once again, one of the most popular post on our blog this year predicted trends in Labor-Management relations and collective bargaining for 2017. This week, we will take a look back and see how we did before offering our thoughts … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Committees, Labor-Management Cooperation, Systemic change, Trends in Labor-Management Relations | Tagged , , , , , , , , , , | Leave a comment

An Upcoming Issue Facing Labor, Management and the Community – Driverless Vehicles

This week, we attended a hearing conducted by the Transportation and Public Safety Committee of the Ohio House of Representatives. The session dealt with the advantages and disadvantages of driverless technology, and showed an upcoming issue between transport drivers and … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Facilitation, Labor-Management Cooperation, Problem Solving, Public Sector, Systemic change | Tagged , , , , , , , , , , , | Leave a comment

Do You Know: What Does Your Mission Statement Tell About Your Team?

The Mission Statement is one of the foundation documents we work with organizations and teams to develop. This document establishes the direction in which the group wants to move and the process it intends to use to get there. We … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Labor-Management Committees | Tagged , , , , , , , , , , | Leave a comment

Do You Know: What is the Most Important Skill for Labor and Management Leaders?

Over the past few weeks, we have written about the responsibilities of both labor and management in meeting the needs of today’s workforce. Today, I want to focus on the most important quality for both: leadership. Do not confuse leadership … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Systemic change, Teamwork | Tagged , , , , , , , , , , , , , | Leave a comment

Reshaping Unions for the Future – Involving Younger Employees

In earlier articles, we’ve offered some thoughts on the role of unions in the workplace. Today, I want to share some other ideas on unions and what they need to do to maintain relevance with today’s workers. Last week, we … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Cooperation | Tagged , , , , , , , , , , | Leave a comment

It Takes More Than One or Two People to Build a Climate of Engagement

During the summer, I spend a lot of time watching minor-league baseball. I enjoy the close proximity to the game, watching players develop their skills, and the interactions with players, the (usually) friendly staff, and other fans. I also think … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Labor-Management Cooperation, Systemic change | Tagged , , , , , , , , , , | Leave a comment

UPDATE: Trends in Labor-Management Relations, 2017 – Part Two

A couple of weeks ago we began to take a look at some of the trends we see coming in 2017 for labor-management relations and collective bargaining. This time we want to continue to look at these issues and the … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Communications, Employee Engagement, Employee Involvement, Job Retention, Managing Change, Systemic change | Tagged , , , , , , , | Leave a comment