Tag Archives: Dr. W. Edwards Deming

Labor Day – Remembering the Importance of Workers and Unions

As I am writing this, it is Labor Day in the United States. The holiday is supposed to celebrate the contribution of American workers to the success of the nation. In doing so, we also should remember the role of … Continue reading

Posted in Employee Engagement, Employee Involvement, Labor-Management Cooperation, Teamwork | Tagged , , , , , , , , , , | Leave a comment

Employee Engagement in Health Care? It is Becoming a Reality.

This week, we are beginning a series of entries about employee involvement in the health care industry. As health care has come under increased scrutiny, employee engagement has emerged as a way to improve delivery systems. I had the opportunity … Continue reading

Posted in Customer Service, Employee Engagement, Employee Involvement, Problem Solving, Teamwork | Tagged , , , , , , , , , , , , , | Leave a comment