Tag Archives: Customer satisfaction

How is Your Team Doing? Use Effective Tools to Find Out

Face it, sometimes teamwork can be frustrating. Impatience can set in as your team works on a task. Answers to problems may not come quickly, and or work may uncover more problems. Sometimes this leads teams to grasp for a … Continue reading

Posted in Change Management, Customer Service, Employee Engagement, Employee Involvement, Labor-Management Committees, Problem Solving, Teamwork | Tagged , , , , , | Leave a comment

Employee Engagement Enhances Health Care Customer Satisfaction

As we have been considering employee involvement in health care, we need to keep another important factor in mind. High quality customer service, a hallmark of quality organizations, is best achieved through employee involvement. Any high performing health care system … Continue reading

Posted in Customer Service, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Problem Solving | Tagged , , , , , , , , , | Leave a comment