Tag Archives: Continuous Improvement

Did You Know: Golf is a Lot Like Employee Engagement? (Part 2)

With the Olympic golf tournament this week, I want to return to the final part of the comparisons between golf and employee engagement or labor-management cooperation. We will look at similarities between them and offer some ideas about employee engagement … Continue reading

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Did You Know: Golf is a Lot Like Employee Engagement? (Part 1)

This weekend, I spent time watching the U.S. Open Golf Tournament. It featured 86 of the best golfers in the world playing a challenging course under somewhat adverse conditions. As I was watching, it brought to mind several parallels between … Continue reading

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Did You Know: We are Halfway Through 2016

On July 1, we passed the half-way point of 2016. You may have begun the new year with the usual resolutions, but we are not going to dwell on those. It is time, however, to look at what has happened … Continue reading

Posted in Change Management, Customer Service, Data-Based Decision Making, Employee Engagement, Employee Involvement, Labor-Management Cooperation, Managing Change, Problem Solving, Systemic change, Teamwork | Tagged , , , , , , , , , , , , , , , | Leave a comment

Did You Know: Labor-Management Partnerships in Health Care Improve Patient Outcomes?

When Dr. W. Edwards Deming, the father of the Quality Management process, was asked how he would know when the transformation to quality was successful he gave the same answer: when it is adopted in healthcare. Clearly there were significant … Continue reading

Posted in Change Management, Customer Service, Data-Based Decision Making, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Systemic change, Teamwork | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

More on Workplace Change

A couple of weeks ago we wrote about change and the adverse reactions it often creates in people. We tend to fear change as it disrupts the ways we do things or think they should be done. As we noted … Continue reading

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Do You Know: How Can We Make Workplace Change More Comfortable?

Change….just the word alone can be uncomfortable. Face it, most of us do not like change. Large or small, it threatens our established way of doing things,. Even if we do not like parts of the status quo, at least … Continue reading

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Did You Make New Year’s Resolutions?

The New Year is here, and so is the custom of making New Year’s resolutions. By now, some of us may have already broken the resolutions we made for 2016. This week, CALMC would like to suggest some resolutions for … Continue reading

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How Your Business Is Like An Onion Ring

Ever order onion rings at a restaurant? I have to admit I like them, but you are never quite sure what you are going to get when you place your order. Some restaurants serve their rings in thin slices with … Continue reading

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Did You Know: “If It Isn’t Broke, Don’t Fix It” Is Really Bad Advice?

We have all heard this expression. It even seems to make sense at first. Why spend time and money on something that is not broken? With a little thought, we can see the fallacy of the statement. The better question … Continue reading

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Is the Time Right for Employee Engagement?

Is it the time for your organization to begin or increase employee engagement? All too often, we hear from people that are just not ready to take his step. It may be they do not believe the right people are … Continue reading

Posted in Change Management, Employee Engagement, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Problem Solving, Teamwork | Tagged , , , , | Leave a comment