Category Archives: Worker Voice

2019 – Trends Impacting Labor, Management, and the Workplace in 2019 – Part Two

A few weeks ago, we presented a list of labor, management, and workplace trends we see for 2019. This week we want to conclude our list and examining some other developments for the upcoming year.   The pressure for “Right … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Employee Training, Job Retention, Labor-Management Cooperation, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , | Leave a comment

2019 – Trends Impacting Labor, Management, and the Workplace in 2019 – Part One

Every year around this time we take a look ahead at the trends we see for this year that will affect labor, management, and the workplace in general. They are always some of the most read articles we post through … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Effective Meetings, Employee Engagement, Employee Involvement, Job Retention, Labor-Management Cooperation, Public Sector, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , | 1 Comment

Review of 2018 Predictions: Trends Impacting Labor, Management, and the Workplace

In February 2018 we published a two-part series outlining trends we predicted for labor and management during the year. It’s now time to look back at those articles and see how we did. Our predictions for 2018 were: Real wages … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Committees, Labor-Management Cooperation, Problem Solving, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , | Leave a comment

Do You Know: How Can Your Employees Help Improve Customer Service?

It is easy to see the important role your employees play in customer service. They are the first point of contact with your customers, and the way they handle these contacts, positive or negative, is crucial. According to American Express, … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Managing Change, Problem Solving, Systemic change, Worker Voice | Tagged , , , , , , , , , , | Leave a comment

Did You Know: You Can Point Out a Problem Even If You Do Not Have a Solution

We hear it all the time, whether it is from someone with whom we work or from others. Someone says “Don’t come to me with a problem unless you have a solution.” This is a terrible idea. It is possible … Continue reading

Posted in CALMC, Data-Based Decision Making, Employee Involvement, Labor-Management Committees, Problem Solving, Worker Voice | Tagged , , , , , , , , | Leave a comment

Some Thoughts on Leadership from a Shortstop

Those who have been reading our blog for a while know I like to draw analogies between business situations and baseball. The comparisons are intended to offer different perspectives, even if it seems like they come out of left field. … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Worker Voice | Tagged , , , , , , | Leave a comment

If You See Something, Say Something

I’m sure you’ve heard the admonition, “If you see something, say something”.  A couple of weeks ago, I was riding on a New York City subway and frequently heard that message. The intent is clear, if you see something that … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Systemic change, Worker Voice, Workplace Health and Safety | Tagged , , , , , , , , | Leave a comment

Can Employee Engagement Help Address Workplace Drug Issues?

Even with an improved job outlook, workplace problems remain. Some of them can hinder job creation and economic development. Charleston, South Carolina is in the midst of an economic boom. The Charleston Professional Development Alliance estimates 34 people move to … Continue reading

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What Do Statewide Teacher Strikes Teach Us About Labor-Management Cooperation?

In the last few weeks we have seen the return of general strikes as teachers in West Virginia and Oklahoma left their classrooms. The phenomenon appears ready to spread to other states as educators seek better pay and improved working … Continue reading

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2018 – Trends Impacting Labor, Management, and the Workplace in 2018 – Part Two

A couple of weeks ago we looked at some of the trends that we believe will impact labor and management in 2018. This time we want to consider trends that will impact the workplace in general. Employment will increase in … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Cooperation, Managing Change, Teamwork, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , | Leave a comment