Category Archives: Systemic change

These Are the Times That Try Our Souls

I’m using the words of Thomas Paine (with a slight modification) to summarize my thoughts about this week. Between the Coronavirus and over 100,000 deaths in the United States, economic volatility and the resulting massive unemployment levels, and the growing … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Involvement, Labor-Management Cooperation, Right to Organize, Systemic change, Worker Voice | Tagged , , , | Leave a comment

Three Things to Remember: Here Comes the Science

We have had the opportunity to learn a lot in the last few weeks. Words that we had never heard of are now part of our regular vocabulary. We have learned about our friends, families, leaders, and ourselves. What many … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Involvement, Labor-Management Cooperation, Managing Change, Problem Solving, Systemic change, Workplace Health and Safety | Tagged , , , , , , , , | Leave a comment

Three Things to Remember During the Quarantine

It’s been an interesting time, and from the looks of the news, it is going to get even more interesting. Watching the political gyrations, well-staged outcries, and scientific fallacies would be more amusing if lives were not at stake. Here … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Data-Based Decision Making, Managing Change, Systemic change | Tagged , , , , , | Leave a comment

Do You Know: Do Problems Mean Labor-Management Cooperation Does Not Work?

What if an employer and union who have been working to build labor-management cooperation suddenly stumble and experience problems? Does it mean cooperation has failed? The answer is a very definite “No”. Disagreements, even serious ones, do not indicate the … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Labor-Management Committees, Labor-Management Cooperation, Problem Solving, Systemic change, Teamwork | Tagged , , , , , , , , , | Leave a comment

Do You Know: How Would Your Co-Workers Answer These Questions

When we begin work with a new organization we first need to learn as much as we can about them. We want to know about their strengths and problem areas so we can focus our efforts on ways to improve … Continue reading

Posted in Assessment, CALMC, Columbus Area Labor-Management Committee, Data-Based Decision Making, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Problem Solving, Systemic change | Tagged , , , , , , , , , , | Leave a comment

Do You Know: How Can Your Employees Help Improve Customer Service?

It is easy to see the important role your employees play in customer service. They are the first point of contact with your customers, and the way they handle these contacts, positive or negative, is crucial. According to American Express, … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Managing Change, Problem Solving, Systemic change, Worker Voice | Tagged , , , , , , , , , , | Leave a comment

Do You Know: Will You Be Ready for Your Workplace Changes?

I read an article this week on determining training needs for incumbent workers. While the article presented the management responsibilities on this issue, I believe it is really a shared responsibility. Think about your workplace. Has your job changed over … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Communications, Employee Engagement, Employee Involvement, Employee Training, Job Retention, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Systemic change | Tagged , , , , , , , , , , , , , , | Leave a comment

If You See Something, Say Something

I’m sure you’ve heard the admonition, “If you see something, say something”.  A couple of weeks ago, I was riding on a New York City subway and frequently heard that message. The intent is clear, if you see something that … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Systemic change, Worker Voice, Workplace Health and Safety | Tagged , , , , , , , , | Leave a comment

How Did We Do? – A Look Back At Our Predictions About Workplace Trends in 2017

Once again, one of the most popular post on our blog this year predicted trends in Labor-Management relations and collective bargaining for 2017. This week, we will take a look back and see how we did before offering our thoughts … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Committees, Labor-Management Cooperation, Systemic change, Trends in Labor-Management Relations | Tagged , , , , , , , , , , | Leave a comment

An Upcoming Issue Facing Labor, Management and the Community – Driverless Vehicles

This week, we attended a hearing conducted by the Transportation and Public Safety Committee of the Ohio House of Representatives. The session dealt with the advantages and disadvantages of driverless technology, and showed an upcoming issue between transport drivers and … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Facilitation, Labor-Management Cooperation, Problem Solving, Public Sector, Systemic change | Tagged , , , , , , , , , , , | Leave a comment