Category Archives: Managing Change

Do You Know: How Can Your Employees Help Improve Customer Service?

Posted on December 9, 2018 by

It is easy to see the important role your employees play in customer service. They are the first point of contact with your customers, and the way they handle these contacts, positive or negative, is crucial. According to American Express, … Continue reading →

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Managing Change, Problem Solving, Systemic change, Worker Voice | Tagged , , , , , , , , , , | Leave a comment

Do You Know: Will You Be Ready for Your Workplace Changes?

Posted on October 28, 2018 by

I read an article this week on determining training needs for incumbent workers. While the article presented the management responsibilities on this issue, I believe it is really a shared responsibility. Think about your workplace. Has your job changed over … Continue reading →

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Communications, Employee Engagement, Employee Involvement, Employee Training, Job Retention, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Systemic change | Tagged , , , , , , , , , , , , , , | Leave a comment

2018 – Trends Impacting Labor, Management, and the Workplace in 2018 – Part Two

Posted on March 4, 2018 by

A couple of weeks ago we looked at some of the trends that we believe will impact labor and management in 2018. This time we want to consider trends that will impact the workplace in general. Employment will increase in … Continue reading →

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Cooperation, Managing Change, Teamwork, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , | Leave a comment

Are Robots Coming for Your Job?

Posted on August 13, 2017 by

In the last few blogs we’ve written about the changing job market and questioned whether some jobs will return. This time, we would like to take a look at a controversial part of changing jobs, Robots. You have probably heard … Continue reading →

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Managing Change | Tagged , | Leave a comment

Jobs, Jobs, Jobs – Another Look

Posted on July 30, 2017 by

The promise of jobs is still the rallying cry of politicians. “We are going to bring back jobs in _______” (fill in the blank with whichever industry or region they are trying to rally.) Yet the jobs they promise never … Continue reading →

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Employee Training, Job Retention, Managing Change, Systemic change, Uncategorized | Tagged , , , , , , , , , , , , | Leave a comment

Don’t Let Your Current Success Block Your Vision

Posted on May 7, 2017 by

Many factors can keep organizations from being successful, but one of the most damaging is a lack of vision. Unless we know where we want to head and develop effective strategies for accomplishing our vision, we will fail. One of … Continue reading →

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Managing Change, Systemic change, Vision | Tagged , , , | Leave a comment

UPDATE: Trends in Labor-Management Relations, 2017 – Part Two

Posted on February 12, 2017 by

A couple of weeks ago we began to take a look at some of the trends we see coming in 2017 for labor-management relations and collective bargaining. This time we want to continue to look at these issues and the … Continue reading →

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Communications, Employee Engagement, Employee Involvement, Job Retention, Managing Change, Systemic change | Tagged , , , , , , , | Leave a comment

Did You Know: You Can Make the Difference for Your Team

Posted on October 23, 2016 by

When working with new teams, we sometimes encounter sceptics. They tell us a team process cannot work in their environment, often because of someone, generally on the other side, who will not support the process. Making real systemic change is … Continue reading →

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Problem Solving, Systemic change | Tagged , , , , , , , | Leave a comment

Did You Know: Golf is a Lot Like Employee Engagement? (Part 2)

Posted on August 14, 2016 by

With the Olympic golf tournament this week, I want to return to the final part of the comparisons between golf and employee engagement or labor-management cooperation. We will look at similarities between them and offer some ideas about employee engagement … Continue reading →

Posted in Change Management, Conflict Resolution, Employee Engagement, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Problem Solving, Teamwork | Tagged , , , , , , , , , , , | Leave a comment

Did You Know: Golf is a Lot Like Employee Engagement? (Part 1)

Posted on July 31, 2016 by

This weekend, I spent time watching the U.S. Open Golf Tournament. It featured 86 of the best golfers in the world playing a challenging course under somewhat adverse conditions. As I was watching, it brought to mind several parallels between … Continue reading →

Posted in Change Management, Employee Engagement, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Problem Solving, Teamwork | Tagged , , , , , , , , , , , , , , | Leave a comment