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Category Archives: Health Care Employee Involvement
Did You Know: Labor-Management Partnerships in Health Care Improve Patient Outcomes?
When Dr. W. Edwards Deming, the father of the Quality Management process, was asked how he would know when the transformation to quality was successful he gave the same answer: when it is adopted in healthcare. Clearly there were significant … Continue reading
Posted in Change Management, Customer Service, Data-Based Decision Making, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Systemic change, Teamwork
Tagged CALMC, change, Change Management, climate, Columbus Area Labor-Management Committee, Continuous Improvement, effective leadership, employee engagement, employee involvement, Health Care, Health Care Employee Involvement, healthcare, improving employee morale, labor management relations, labor-management collaboration, Labor-Management Committees, leadership, Problem Solving, process improvement, resolving labor-management issues, Systemic change, working together
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Did You Know: 10 Employee Relations Issues and What to Do About Them
This week I read an article outlining 10 employee relations issues for 2016. In this blog entry, we would like to look at these issues and offer our thoughts on how to be prepared for them. The list as presented … Continue reading
Posted in Change Management, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Problem Solving, Teamwork
Tagged CALMC, Change Management, Columbus Area Labor-Management Committee, decision making, employee engagement, employee involvement, labor management relations, labor-management collaboration, Labor-Management Committees, Problem Solving, process improvement, resolving labor-management issues, working together, workplace problem-solving
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Did You Know: Employee Engagement in Health Care Can Improve the Ratings of a Hospital
We have written several blog posts about the role of employee engagement in improving the delivery of health care. This week we have additional evidence of this impact. The teams at Kaiser Permanente, a leading provider of health care and … Continue reading
Posted in Employee Engagement, Employee Involvement, Health Care Employee Involvement, Managing Change, Teamwork
Tagged CALMC, climate, Columbus Area Labor-Management Committee, employee engagement, employee involvement, Health Care, Health Care Employee Involvement, process improvement, Systemic change, working together
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Employee Engagement Enhances Health Care Customer Satisfaction
As we have been considering employee involvement in health care, we need to keep another important factor in mind. High quality customer service, a hallmark of quality organizations, is best achieved through employee involvement. Any high performing health care system … Continue reading
Posted in Customer Service, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Problem Solving
Tagged CALMC, Columbus Area Labor-Management Committee, Customer satisfaction, employee engagement, employee involvement, Health Care Employee Involvement, involvement, Systemic change, workplace problem-solving, world class organizations
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When Something Goes Wrong, Don’t Waste Time Assigning Blame
Over the last few weeks, we have been writing about the benefits of employee engagement in Health Care. This week, we are going to look at a problem that hurts employee engagement there and everywhere. A couple of weeks ago, … Continue reading
Posted in Customer Service, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Problem Solving, Teamwork
Tagged CALMC, Columbus Area Labor-Management Committee, decision making, effective leadership, employee engagement, employee involvement, Health Care, Health Care Employee Involvement, involvement, Problem Solving, process improvement, Systemic change, workplace problem-solving
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Long Patient Wait Times? Engage Your Employees to Fix the Problem
This week, we want to look at another example of how employee engagement can play an important role in making improvements in the health care system. As they say of TV, this one is grabbed from the headlines. Patient wait … Continue reading
Posted in Change Management, Customer Service, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Managing Change, Problem Solving, Teamwork
Tagged CALMC, Columbus Area Labor-Management Committee, employee engagement, employee involvement, Health Care Employee Involvement, involvement, Problem Solving, process improvement, Systemic change, working together
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Health Care Employee Engagement Needs to Start With Nurses
When I was growing up, I heard a lot about the importance of nurses. My grandmother was a nurse for over 30 years, working in almost all areas of the hospital in my home town. I heard about the care … Continue reading
Posted in Customer Service, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Problem Solving, Teamwork
Tagged CALMC, climate, Columbus Area Labor-Management Committee, effective leadership, employee engagement, employee involvement, health, involvement, leadership, process improvement, Systemic change, working together, workplace problem-solving
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Another Reason for Employee Engagement in Health Care – The Bottom Line
In the last few blogs we’ve written about employee engagement in health care and presented some examples of how the process can benefit hospitals and other facilities. There is another reason for health care personnel to consider employee engagement that … Continue reading
Posted in Customer Service, Employee Engagement, Employee Involvement, Health Care Employee Involvement, Labor-Management Committees, Problem Solving, Teamwork
Tagged CALMC, climate, Columbus Area Labor-Management Committee, employee engagement, employee involvement, health, Health Care Employee Involvement, leadership, process improvement, Systemic change, workplace problem-solving
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