Category Archives: Employee Involvement

2019 – Trends Impacting Labor, Management, and the Workplace in 2019 – Part Two

A few weeks ago, we presented a list of labor, management, and workplace trends we see for 2019. This week we want to conclude our list and examining some other developments for the upcoming year.   The pressure for “Right … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement, Employee Training, Job Retention, Labor-Management Cooperation, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , | Leave a comment

2019 – Trends Impacting Labor, Management, and the Workplace in 2019 – Part One

Every year around this time we take a look ahead at the trends we see for this year that will affect labor, management, and the workplace in general. They are always some of the most read articles we post through … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Effective Meetings, Employee Engagement, Employee Involvement, Job Retention, Labor-Management Cooperation, Public Sector, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , | 1 Comment

Do You Know: Why Is it Important to Speak Up In Group Meetings?

A while back, we were working with an employee-management group as they planned a joint project. We had been with them as they tried to determine how to proceed. Initially, there had been reservations from both sides about whether to … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Problem Solving | Tagged , , , , , , , , , | Leave a comment

Review of 2018 Predictions: Trends Impacting Labor, Management, and the Workplace

In February 2018 we published a two-part series outlining trends we predicted for labor and management during the year. It’s now time to look back at those articles and see how we did. Our predictions for 2018 were: Real wages … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Committees, Labor-Management Cooperation, Problem Solving, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , | Leave a comment

Thoughts for the Holiday Season

As we reach the end of 2018, we want to wish you a very happy holiday season. Whether you celebrate religious holidays or treat this season as a secular observance, we hope you will have the opportunity to celebrate with … Continue reading

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Do You Know: How Can Your Employees Help Improve Customer Service?

It is easy to see the important role your employees play in customer service. They are the first point of contact with your customers, and the way they handle these contacts, positive or negative, is crucial. According to American Express, … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Managing Change, Problem Solving, Systemic change, Worker Voice | Tagged , , , , , , , , , , | Leave a comment

Do You Know: How Can You Improve Your Customer Service?

Last time, I wrote about the importance of excellent customer service and gave some examples of good and bad service. This time, I am going to look at a few ways to improve your level of service. Let’s explore this … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Customer Service, Data-Based Decision Making, Employee Engagement, Employee Involvement | Tagged , , , , | Leave a comment

Do You Know: Will You Be Ready for Your Workplace Changes?

I read an article this week on determining training needs for incumbent workers. While the article presented the management responsibilities on this issue, I believe it is really a shared responsibility. Think about your workplace. Has your job changed over … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Communications, Employee Engagement, Employee Involvement, Employee Training, Job Retention, Labor-Management Committees, Labor-Management Cooperation, Managing Change, Systemic change | Tagged , , , , , , , , , , , , , , | Leave a comment

Did You Know: You Can Point Out a Problem Even If You Do Not Have a Solution

We hear it all the time, whether it is from someone with whom we work or from others. Someone says “Don’t come to me with a problem unless you have a solution.” This is a terrible idea. It is possible … Continue reading

Posted in CALMC, Data-Based Decision Making, Employee Involvement, Labor-Management Committees, Problem Solving, Worker Voice | Tagged , , , , , , , , | Leave a comment

Don’t Jump to Quick Answers When Solving Problems

When a group or an individual is presented a problem to be solved, the first thing they normally do is quickly come up with a solution. This may be the worst thing they can do. It is basic human nature … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Data-Based Decision Making, Employee Engagement, Employee Involvement, Labor-Management Committees, Problem Solving | Tagged , , , , , | Leave a comment