Category Archives: Data-Based Decision Making

Did You Know: You Can Use Interest-Based Problem Solving Outside of Labor-Management Situations?

Whether it’s a labor-management committee or any other type of a group, it’s easy to respond to disagreements in an adversarial manner. When we do, the likelihood of reaching an agreement drops. Instead, we need to try to change the … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Labor-Management Committees, Problem Solving | Tagged , , , , | Leave a comment

Review of 2018 Predictions: Trends Impacting Labor, Management, and the Workplace

In February 2018 we published a two-part series outlining trends we predicted for labor and management during the year. It’s now time to look back at those articles and see how we did. Our predictions for 2018 were: Real wages … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Committees, Labor-Management Cooperation, Problem Solving, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , | Leave a comment

Do You Know: How Can You Improve Your Customer Service?

Last time, I wrote about the importance of excellent customer service and gave some examples of good and bad service. This time, I am going to look at a few ways to improve your level of service. Let’s explore this … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Customer Service, Data-Based Decision Making, Employee Engagement, Employee Involvement | Tagged , , , , | Leave a comment

Did You Know: You Can Point Out a Problem Even If You Do Not Have a Solution

We hear it all the time, whether it is from someone with whom we work or from others. Someone says “Don’t come to me with a problem unless you have a solution.” This is a terrible idea. It is possible … Continue reading

Posted in CALMC, Data-Based Decision Making, Employee Involvement, Labor-Management Committees, Problem Solving, Worker Voice | Tagged , , , , , , , , | Leave a comment

Do You Know: How Many People Should Be on a Committee?

This week we trained a labor-management committee that recently had been reformed. Changes in the leadership of both sides lead the group to seek assistance in getting off to a good start. A frequently asked question came up during the … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Training, Labor-Management Committees, Problem Solving, Teamwork | Tagged , , , , , , , , , , , | Leave a comment

Don’t Jump to Quick Answers When Solving Problems

When a group or an individual is presented a problem to be solved, the first thing they normally do is quickly come up with a solution. This may be the worst thing they can do. It is basic human nature … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Data-Based Decision Making, Employee Engagement, Employee Involvement, Labor-Management Committees, Problem Solving | Tagged , , , , , | Leave a comment

Did You Know – Preparation is the Key to Effective Problem Solving?

As we work with groups trying to solve problems, there is a vital factor that is critical to their success: Preparation. Individuals and teams that are adequately prepared to solve a problem will find it easier to accomplish the task … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Data-Based Decision Making, Labor-Management Committees, Problem Solving | Tagged , , , , | Leave a comment

2018 – Trends Impacting Labor, Management, and the Workplace in 2018 – Part One

Every year, one of the most read posts on our blog predicts trends in Labor-Management relations and collective bargaining. A couple of weeks ago, we reviewed on our ideas for 2017. This week, we will begin to look at the … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Involvement, Labor-Management Cooperation, Problem Solving, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Some Insights on Current Trends in Labor-Management Relations

Last week I heard a speaker discussing how the labor-management environment has changed over the last few years, and would like to share a couple of his points with you. Mike Duco, Labor Relations Manager for the City of Columbus … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Problem Solving | Tagged , , , , , , , , | Leave a comment

How Are Your Team’s Critical Thinking Skills?

When I was a science teacher, one of our goals was to enhance the ability of our students to use critical thinking skills. As I look at the approach to studying problems commonly used today, I am afraid we failed. … Continue reading

Posted in Change Management, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Labor-Management Committees, Managing Change, Public Sector, Systemic change, Teamwork | Tagged , , , , , , , , , , , , , | Leave a comment