Category Archives: Conflict Resolution

Dancing with A Bear

There is an old saying that applies to labor-management relationships and employee engagement: “It’s OK to dance with a bear, but you can’t stop until the bear is ready to stop.” It is great if you want to build a … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Conflict Resolution, Employee Engagement, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Worker Voice | Tagged , , , , , , | Leave a comment

Addressing Conflict in Labor-Management and Other Settings – Part Two

In my last blog, I wrote about conflict. Some people fear conflict, believing it can destroy relationships. Others encourage it, and some go out of their way to foment it. Neither of these behaviors are healthy. We must recognize disagreements … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Employee Involvement, Facilitation, Labor-Management Committees, Labor-Management Cooperation | Tagged , , , , , , , , , | Leave a comment

Ways to Address Conflict in Labor-Management and Other Settings – Part One

Conflict. It seems to be an inherent part of any process. If we ignore it or fail to deal with it effectively, it can destroy the process and leave more problems for the future. The key factor with conflict is … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Employee Engagement, Employee Involvement, Facilitation, Labor-Management Committees, Labor-Management Cooperation, Problem Solving | Tagged , , , , , | Leave a comment

Did You Know: You Can Use Interest-Based Problem Solving Outside of Labor-Management Situations?

Whether it’s a labor-management committee or any other type of a group, it’s easy to respond to disagreements in an adversarial manner. When we do, the likelihood of reaching an agreement drops. Instead, we need to try to change the … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Labor-Management Committees, Problem Solving | Tagged , , , , | Leave a comment

Do You Know: Why Is it Important to Speak Up In Group Meetings?

A while back, we were working with an employee-management group as they planned a joint project. We had been with them as they tried to determine how to proceed. Initially, there had been reservations from both sides about whether to … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Employee Involvement, Labor-Management Committees, Labor-Management Cooperation, Problem Solving | Tagged , , , , , , , , , | Leave a comment

Review of 2018 Predictions: Trends Impacting Labor, Management, and the Workplace

In February 2018 we published a two-part series outlining trends we predicted for labor and management during the year. It’s now time to look back at those articles and see how we did. Our predictions for 2018 were: Real wages … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Involvement, Employee Training, Labor-Management Committees, Labor-Management Cooperation, Problem Solving, Right to Organize, Trends in Labor-Management Relations, Worker Voice | Tagged , , , , , | Leave a comment

Do You Know: How Can Your Employees Help Improve Customer Service?

It is easy to see the important role your employees play in customer service. They are the first point of contact with your customers, and the way they handle these contacts, positive or negative, is crucial. According to American Express, … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Managing Change, Problem Solving, Systemic change, Worker Voice | Tagged , , , , , , , , , , | Leave a comment

Do You Know: How Many People Should Be on a Committee?

This week we trained a labor-management committee that recently had been reformed. Changes in the leadership of both sides lead the group to seek assistance in getting off to a good start. A frequently asked question came up during the … Continue reading

Posted in CALMC, Change Management, Columbus Area Labor-Management Committee, Conflict Resolution, Data-Based Decision Making, Employee Engagement, Employee Training, Labor-Management Committees, Problem Solving, Teamwork | Tagged , , , , , , , , , , , | Leave a comment

Even in the South, the Benefits of Unions for All Workers is Recognized.

When I read newspapers from my home in South Carolina, rarely do I look for articles about the benefits of unions. After all, the state has one of the lowest levels of unionized workers in the country. Most employers and … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Right to Organize, Workplace Health and Safety | Tagged , , , | Leave a comment

What Do Statewide Teacher Strikes Teach Us About Labor-Management Cooperation?

In the last few weeks we have seen the return of general strikes as teachers in West Virginia and Oklahoma left their classrooms. The phenomenon appears ready to spread to other states as educators seek better pay and improved working … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Conflict Resolution, Employee Engagement, Employee Involvement, Labor-Management Cooperation, Public Sector, Right to Organize, Worker Voice | Tagged , , , , , , , , , , | Leave a comment