Monthly Archives: December 2018

HAPPY HOLIDAYS!

Our blogs will start back next week. Read over some of our previous blogs.   In the meantime, for those celebrating holidays, enjoy!

Posted in Uncategorized | Leave a comment

Thoughts for the Holiday Season

As we reach the end of 2018, we want to wish you a very happy holiday season. Whether you celebrate religious holidays or treat this season as a secular observance, we hope you will have the opportunity to celebrate with … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Employee Engagement, Employee Involvement | Tagged , , , | Leave a comment

Don’t Rely Just On The Greatest Thing Since Sliced Bread

Almost daily we hear about Artificial Intelligence, or AI, or something to do with AI.  AI is all over the place.  From Siri to autonomous vehicles, AI is supposedly the “big” thing.  Put a search in for AI and it … Continue reading

Posted in Uncategorized | Leave a comment

Do You Know: How Can Your Employees Help Improve Customer Service?

It is easy to see the important role your employees play in customer service. They are the first point of contact with your customers, and the way they handle these contacts, positive or negative, is crucial. According to American Express, … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Conflict Resolution, Customer Service, Employee Engagement, Employee Involvement, Employee Training, Managing Change, Problem Solving, Systemic change, Worker Voice | Tagged , , , , , , , , , , | Leave a comment

Happy Holidays With Some Workplace Perks!

The holiday season is upon us!  This week’s blog is going to be a little different.  It’s inspired by the employee perks I heard about at one local workplace. This workplace does some neat rewards all year but their holiday … Continue reading

Posted in Uncategorized | Leave a comment