Monthly Archives: November 2018

How is Your Customer Service?

Outstanding customer service is a feature common to world-class organizations. They recognize the importance of identifying and meeting customer needs, resolving issues, and reaping the other benefits of customer contact in areas like identifying new products and services. They also … Continue reading

Posted in CALMC, Columbus Area Labor-Management Committee, Communications, Customer Service | Tagged , , , | Leave a comment

A Workplace Investigation Gone Bad

I was watching the news on one of the local television stations and one of their special reporting units attempted to do an exposé on a worksite with municipal workers.  The reporter pointed out there were some workplace issues and … Continue reading

Posted in Uncategorized | Leave a comment