The New Year is here, and so is the custom of making New Year’s resolutions. By now, some of us may have already broken the resolutions we made for 2016. This week, CALMC would like to suggest some resolutions for labor and management,
Find Ways to Engage Employees – If you read our blog you know we encourage effective employee engagement. Simply put, there is no principled reason not to use this process. Employee involvement benefits everyone in the organization as well as the organization itself. We have worked with many organizations to help them utilize this process. Resolve to make yours the next one to use the process. Engagement will also help you to –
Encourage Labor-Management Cooperation – This process is not obsolete. Employee engagement can help improve the labor-management relationship whole finding new ways to solve workplace problems. It represents one of the ways unions can effectively serve their members.
Regularly Use an Effective Problem Solving Process – Problem solving does not happen accidentally. It takes a systematic approach that avoids position taking and blame finding. The goal of the team should be to cooperatively attack problems, not each other. CALMC recommends Interest Based Problem Solving as an effective way to solve issues. To learn more about the process, take a look at our Webinars and Quick Takes videos.
Don’t Forget the Training – The cost of training is significantly less than the cost of not training. Training is often the first thing cut when things get tight, but this is very shortsighted.
Base Your Decisions On Facts, Not Bias – The most important factor in making decisions is knowing what is really happening, yet is seems we are all too ready to accept what we want to believe. No matter how often or loudly misinformation is spread, it is still wrong. It is easy to allow those who distribute this information to play on our biases and create fear. Don’t fall for this trap.
Stop Pointing Fingers at Others and Work To Solve Problems – This goes along with determining the facts involved with any situation. There are those who want us to believe unions are the cause of economic decline, relatively small expenditures for social program are the cause of national debt, or “they” are out to get us. Pointing fingers is easy, but it never resolves problems. It is often a façade designed to avoid real thinking. Do not fall into this trap.
Avoid Jumping to the Easy Answer – The quick, easy answer is usually wrong. It often creates more problems to be resolved as the poor solution fails. Quick solutions often ignore facts or focus only on symptoms, not the root causes of the problems. They are often based on the “popular” outcome, not real solutions or systemic change. Gather as much information as possible and consider long-term outcomes when making decisions.
Do Not Quit Trying – If your first efforts to bring people together are rebuffed, try again. If your first efforts to build your teams falter, try again. If your first problem solving attempts bog down, try again. In the words of Jim Valvano, “Don’t give up. Don’t ever give up.” The opportunities for gain are too important to let go.
We want to wish you a very happy and successful 2016. Our resolution is to promise to do our best to keep bringing you information about employee engagement, involvement, labor-management cooperation, teamwork, and other workplace issues.