Did You Know: Employee Engagement in Health Care Can Improve the Ratings of a Hospital

We have written several blog posts about the role of employee engagement in improving the delivery of health care. This week we have additional evidence of this impact.

The teams at Kaiser Permanente, a leading provider of health care and services, have established a standard for high levels of employee involvement. As a result, they have reaped the benefits of improved quality of care and better employee morale. This has been recognized again this year by Kaiser receiving the prestigious five-star rating from Medicare. KP credits this exemplary performance to Unit-Based Teams.

Kaiser has more than 3,600 teams involving over 100,000 employees from all levels of the health care system. They list several examples of teamwork that helped them earn the highest possible Medicare rating while in the process of saving lives and improving overall care.

If employee involvement works in a system as complex as a hospital, it can work in your plants, offices, and other facilities. We can’t promise you national awards (although some of our teams have received such recognition), but the benefits to you and your workplace will be worth the effort.

Want to learn more about how you can benefit from effective employee engagement in your workplace? CALMC can help make it a reality for you. You have nothing to lose, when you make the commitment to employee engagement. You do gain the opportunity to make significant improvements in your work systems.

Congratulations to Kaiser Permanente, and remember, you could be next!


About CALMC Blog

Columbus Area Labor-Management Committee is a not-for-profit organization dedicated to involving employers and employees to preserve jobs, resolve workplace issues, and promote labor-management cooperation. Visit our website at http://calmc.org
This entry was posted in Employee Engagement, Employee Involvement, Health Care Employee Involvement, Managing Change, Teamwork and tagged , , , , , , , , , . Bookmark the permalink.

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