Monthly Archives: July 2014

Engaging Employees Through Workforce Training

Recently, Congress overwhelmingly updated the Workforce Investment Act(WIA) for the first time in 15 years. It provided training assistance to employers, employees, displaced workers and youth. On July 22nd, President Obama signed the updated version, Workforce Innovation and Opportunity Act(WIOA), … Continue reading

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Employee Engagement Enhances Health Care Customer Satisfaction

As we have been considering employee involvement in health care, we need to keep another important factor in mind. High quality customer service, a hallmark of quality organizations, is best achieved through employee involvement. Any high performing health care system … Continue reading

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Employee Engagement Helps to Bridge The Generation Gap

I’ve been reading a series of articles on workplace generation gaps and I’m really wondering if there really is one or it’s more about individuality. I’ll have to admit talking with my recently graduated from high school nephew about the … Continue reading

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When Something Goes Wrong, Don’t Waste Time Assigning Blame

Over the last few weeks, we have been writing about the benefits of employee engagement in Health Care. This week, we are going to look at a problem that hurts employee engagement there and everywhere. A couple of weeks ago, … Continue reading

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