Last week, the blog dealt with assessing your employee engagement teams and Labor-Management Committee. I asked what a visitor to your meetings would observe. This week, I want to consider another assessment.
Suppose I came into your workplace and began asking your employees questions about your employee involvement teams. I might ask them questions like:
“Who are the members of your committee?”
“Who represents you on the team?”
“What is the team currently working on?”
“What kinds of things have they done recently?”
“Do you know how to get your concerns addressed by the committee?”
“Do committee members regularly keep you informed about what the group is doing?”
“How often does your committee meet?”
If your employees or colleagues could not answer these questions, your committee has not done a good job of communicating with them. Your committee may well be completely irrelevant to them. Your work is probably wasted.
We have seen a lot of committees that acted as if they were secret societies. No one outside their membership knew for sure what they were doing or what processes they were using. Effective committees can not operate in this manner.
Your committees have an obligation to keep its constituents informed This needs to be done regularly using a variety of techniques. Everyone needs to know how to get their issues heard by the committee and what happens to them. Even if the answer is “No”, they need to hear the answer and the reasons why.
The more your colleagues know about their Labor-Management Committee the better. It could encourage them to be involved as members of the committee or other employee engagement teams.