Has anyone put a search in for employee engagement? There are a lot of results. There are searches for definitions, quotes, statistics, process and other related items. There have also been searches for employee engagement in unionized environments
I find it somewhat surprising since engaging employees is really nothing new except for the term. Engaging employees is about involvement in the workplace. An earlier blog reported employee engagement was down. This is not good news for employers or employees.
For employers it could mean hiring costs could go up. If employees are not happy at their workplace they start looking for new jobs. In addition, employers lose skill and experience. As the economy improves, more job opportunities will be available enabling employees to start a new job search. For too long employers have complained employees need to be better educated. We do have more educated employees but sometimes their talents aren’t used – hence the need for employee engagement.
Most of our blogs have been about how to engage employees – both in union and non-union environments. We’ve talked about employee engagement through labor-management cooperation, meetings, problem solving, safety, developing a vision and other topics, too. The point being employee engagement is all those things.
We have statistics to prove employee engagement works. With some groups, we start with an assessment. It might be a cultural assessment or it may be for a single group. We use that information to determine where the organization or group needs some assistance or how well they are doing. It also provides us with a benchmark for the next assessment we will do within the next few months or year to determine what’s improved or what still needs to be worked on. Most of the time, the results show improvements.
We also have quotes. During our training, we ask groups to write down things they like, things they don’t like. We don’t ask for names because we want their honest feedback. The responses have sometimes been brutally honest and we look at what we need to do different when that does occur.
We have the processes. More recently, we talked about doing visioning through employee engagement and we also talked about safety through employee engagement. These two areas are great starting way to start an employee engagement process.
Employee engagement is all about involving employees in the workplace. The more employees are involved in the workplace, the better it is overall for the organization.
One thing employee engagement is not: a cookie-cutter approach, one size fits all. Each organization is different with its own mission along with different employees and culture so the cookie cutter approach cannot work the same for every workplace.
Very soon CALMC will be putting out some more information about employee engagement on YouTube. We will let you know when it’s out there.
I think the definition of employee engagement from Wikipedia sums it up best: “An “engaged employee” is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization‘s interests.”. The data and results prove it!