I have been somewhat dismayed by the lack of enthusiasm that appears to come from the workplace. I understand the economic issues have had their toll on the workplace but I get the sense people are just going to work to work. The eagerness to build strong workplace and customer relationships that occurred before the Great Recession is not there. If there is any interest in trying to build those relationships it is to learn quick without putting any time or effort in it because there is no time to spend on it. The common phrase, “we don’t have time,” has become a more and more popular phrase of late. I’m not sure if it really is about lack of time or a lack of interest. We as people usually have a tendency to make time for things we really want to do – think about that.
To build strong relationships with customers and employees, it takes time. It’s not a quick fix. Why not do it right by putting more time initially than going back and having to repeat and spend more time because it was done right in the first place.
Employee engagement and customer engagement is very important in retaining and building business. Employee engagement has been proven to make the workplace more productive and increase sales. We did a previous blog on employee engagement. In fact, a lot of our blogs are about how to work on employee engagement but is there a strong interest in it? Is anyone really reading? Or, am I right, the workplace lost it’s enthusiasm? Let me know how your workplace is and what’s going on. Working together in the workplace is just as necessary if not more as we come out of the economic crisis as it was before it occurred. It’s time we get that enthusiasm back!